Recent Posts

Commercial Fire Damage in Virginia?

9/21/2021 (Permalink)

Smoke is filling a room, obscuring visibility. We respond to fire damage emergencies 24-hours a day in St. Louis County.

Smoke Damage in Virginia?

When the building next door caught fire, I was worried that the fire might jump to my building. Thankfully, the fire did not spread, but smoke and soot traveled to our offices. My insurance adjuster told us to call SERVPRO® of Aitkin, Carlton & West St. Louis Counties. They sent a team out quickly and they immediately began the cleanup and restoration process. They cleaned the ceilings, walls, floors, upholstery, drapes, carpeting, light fixtures, and furniture. They neutralized the smoke odor and sent my electronic equipment out to be professionally cleaned. They pretested everything before cleaning to ensure they were using the most effective cleaning method.

SERVPRO Cleaning Methods

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us!

When you need fire damage restoration services for your Virginia business or home, SERVPRO® of Aitkin, Carlton & West St. Louis Counties has a team of highly trained technicians ready to assist you. Call us today at 218-879-6141. We’ll restore your commercial fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Fire Escape Planning Tips for Mountain Iron?

9/13/2021 (Permalink)

The roof of a house has been damaged by a storm. We respond to storm damage emergencies 24-hours a day in St. Louis County.

Trouble in Mountain Iron

In August, severe weather caused storm damage and power outages to many parts of Northeastern Minnesota. SERVPRO® of Aitkin, Carlton & West St. Louis Counties were actively involved in helping people in our community restore the damage caused by these storms. There were power outages, downed trees, and lots of cleanups needed. Our teams worked hard and helped many families restore their storm-damaged properties. We appreciate all of the kind words and praise we received from our community. This is what we do. We help people put their lives back together when they are faced with challenging situations!

Our emergency storm restoration teams are on-call 24-hours a day and typically arrive within four hours of your call. We follow the one-four-eight-hour-rule, meaning:

One hour – we will return your call in one hour

Four hours – we will be onsite within four hours of your call

Eight hours – we will contact your insurance adjuster within eight hours of your call

Call Us Today!

When you need storm damage restoration services for your Mountain Iron home or business, SERVPRO® of Aitkin, Carlton & West St. Louis Counties has a team of highly trained technicians ready to assist you. Call us today at 218-879-6141. We’ll restore your storm damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Fire Escape Planning Tips for Esko?

9/6/2021 (Permalink)

A fire escape plan is shown. We respond to fire damage emergencies 24-hours a day in Carlton County.

SERVPRO® of Aitkin, Carlton & West St. Louis Counties have been restoring fire damage in the Esko area for years. We have seen the difference having a good fire escape plan in place can make and offer these escape planning tips for the National Fire Protection Association:

  • Make a home escape plan. Draw a map of your home showing all of the doors and windows. Discuss the plan with everyone in your home.
  • Know at least two ways out of every room, if possible. Make sure all doors and windows leading outside open easily.
  • Have a designated place (tree, mailbox, light pole) a safe distance away from the house where everyone should meet.
  • Practice your home fire drill at night and during the day with everyone in your home, twice a year
  • Practice using different ways out
  • Teach children how to escape on their own in case you can’t help them
  • Close doors behind you as you leave

Call Us!

When you need fire restoration services for your Esko home or business, SERVPRO® of Aitkin, Carlton & West St. Louis Counties has a team of highly trained technicians ready to assist you. Call us today at 218-879-6141. We’ll clean and restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Fire Damage Safety Tips for Moose Lake?

8/30/2021 (Permalink)

A person is wiping plant leaves after a fire. Carlton County residents rely on us to restore their fire-damaged belongings.

Tips on what to do while waiting for help to arrive.

When you need emergency fire restoration services, SERVPRO® of Aitkin, Carlton & West St. Louis Counties are Here to Help. ® We typically arrive onsite within four hours of your call. Here are some fire damage emergency tips from our website covering things you can do while waiting for help to arrive:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas
  • If electricity is off, empty freezer and refrigerator and prop doors open
  • Clean and protect chrome with a light coating of petroleum jelly or oil
  • Wash houseplants on both sides of leaves
  • Change the heating, ventilation, and air conditioner (HVAC) filter
  • Tape double layers of cheesecloth over air registers

Call Us!

When you need fire restoration services for your Moose Lake home or business, SERVPRO® of Aitkin, Carlton & West St. Louis Counties has a team of highly trained technicians ready to assist you. Call us today at 218-879-6141. We’ll clean and restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Deep Cleaning Services for Hermantown Businesses?

8/23/2021 (Permalink)

A clean, modern office is shown. We provide a full range of deep cleaning services for St. Louis County businesses.

You only have one chance to make a great first impression.

Now that Minnesota is getting back to routine business, having a contaminant-free and clean workspace has never been more important to ensure consumer and employee confidence. SERVPRO® of Aitkin, Carlton & West St. Louis Counties offers a full range of commercial deep cleaning, decontamination, and deodorization services to keep Hermantown businesses looking their best. Over time, dirt and grime can build up and leave a dull film of residue on floors, walls, and furnishings. Whether you need deep cleaning and deodorization for your office, or you need your vent hoods cleaned in your commercial kitchen, we are Here to Help. ®

  • Air Ducts and Heating, Ventilation, and Air Conditioning Units (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism and Graffiti Removal

We work in all kinds of commercial business settings and buildings, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us!

When you need deep cleaning services for your Hermantown business or home, SERVPRO® of Aitkin, Carlton & West St. Louis Counties has a team of highly trained technicians ready to assist you. Call us today at 218-879-6141. We’ll clean and restore your business, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Storm Emergency Kits in Hill City?

8/18/2021 (Permalink)

An emergency kit is shown. We respond to storm damage emergencies 24-hours a day in Aitkin County. County.

SERVPRO® of Aitkin, Carlton & West St. Louis Counties responds to storm damage emergencies. Storms are known to knock out power and prevent families from leaving their homes. It is always a good idea to have an emergency kit on hand for this eventuality. Here are some tips for building an emergency kit from the Federal Emergency Management Agency (FEMA):

FEMA suggests storing your items in airtight plastic bags and put your entire disaster supplies kit in one or two ways-to-carry containers such as plastic bins or a duffel bag.

  • Water- one gallon per person per day for several days for drinking and sanitation
  • Food – at least a three-day supply of non-perishable food
  • Clothing
  • Sleeping bag or warm blanket for each person
  • Battery-powered or hand-crank radio and a National Oceanic and Atmospheric Administration (NOAA) Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to help filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Moist towelettes, garbage bags, and plastic ties (for personal sanitation)
  • Wrench or pliers
  • Manual can opener
  • Local maps
  • Cell phone with chargers and a backup battery
  • Prescription medications
  • Non-prescription medications
  • Prescription eyeglasses and contact lens solution
  • Matches
  • Fire Extinguisher

Call Us!

SERVPRO® of Aitkin, Carlton & West St. Louis Counties has a team of storm restoration technicians on-call to respond to storm damage emergencies 24-hours a day in Hill City. Call us today at 218-879-6141.

Franchises are Independently Owned and Operated.

Fire Extinguisher Safety Tips for Floodwood?

8/11/2021 (Permalink)

A person is seen using a fire extinguisher to put out a fire. We respond to fire damage emergencies 24-hours a day in St. Louis County. County.

SERVPRO® of Aitkin, Carlton & West St. Louis Counties responds to fire damage emergencies throughout the year in Floodwood. Here are some safety tips from the National Fire Protection Association for using portable fire extinguishers:

Safety Tips

  • For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire, but not so heavy as to be difficult to handle
  • Choose a fire extinguisher that carries the label of an independent testing laboratory
  • Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out. Local fire departments or fire equipment distributors often offer hands-on fire extinguisher training.
  • Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled. If the room fills with smoke, leave immediately.
  • Know when to go. Fire extinguishers are one element of a fire response plan, but the primary element is safe escape. Every household should have a home fire escape plan and working smoke alarms.

Call Us Today!

SERVPRO® of Aitkin, Carlton & West St. Louis Counties has a team of fire restoration technicians on-call to respond to fire damage emergencies 24-hours a day in Floodwood. Call us today at 218-879-6141. We’ll restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Flooded Floor in Proctor?

8/3/2021 (Permalink)

Water is shown on a floor. We respond to water damage emergencies 24-hours a s day in St. Louis County. County.

Trouble in Proctor.

Every minute counts when there is water damage in your home or commercial business. SERVPRO® of Aitkin, Carlton & West St. Louis Counties responds to water damage emergencies throughout the year in Proctor, and our fast response minimizes the potential for more costly and time-consuming repairs. Here are some tips from our website on things you can do while waiting for help to arrive after a flooding event: 

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place
  • Hang furs and leather goods
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet
  • Keep out of rooms where ceilings are sagging

Call Us Today!

SERVPRO® of Aitkin, Carlton & West St. Louis Counties has a team of water restoration technicians on-call to respond to water damage emergencies 24-hours a day in Proctor. Call us today at 218-879-6141.

Franchises are Independently Owned and Operated.

Highly Trained Restoration Team in Aitkin?

7/28/2021 (Permalink)

A classroom room is shown with desks and computers. We respond to property damage emergencies 24-hours a day in Aitkin County.

Aitkin Customers Deserve the Best!

SERVPRO® of Aitkin, Carlton & West St. Louis Counties technicians are required to undergo initial and ongoing continuous training and education to stay up-to-speed with industry best practices and technological advancements.

Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. They study the topics of water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

This voluntary program is designed to allow SERVPRO franchise employees to work at their own pace to attain specialized training and certification in the following modules after completing the course materials and an examination:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

Initial, e-Learnings, and Continuing Education Classes

Web-based training gives our employees access to ongoing education and e-learning. It is a voluntary program that is designed to keep office staff and technicians up-to-speed on industry standards. This allows us to provide the service and support our residential and commercial business customers expect.

Call Us Today!

SERVPRO® of Aitkin, Carlton & West St. Louis Counties responds to property damage emergencies 24-hours a day in Aitkin. Call us today at 218-879-6141.

Franchises are Independently Owned and Operated.

SERVPRO of Aitkin, Carlton & West St. Louis Counties is Here to Help When Storms Stirke

7/28/2021 (Permalink)

SERVPRO team with customers SERVPRO of Aitkin, Carlton & West St. Louis Counties is Here to Help.

Wow, what a crazy 24-36 hours it has been. About half of the Grand Rapids community is still without power, including our office and there is another storm predicted to roll through. We are completely blown away by the strength and character of our community and SERVPRO team. We had teams out in the community helping neighbors with downed trees, and limbs, and whatever cleanup was needed. It’s is not easy work but it sure is rewarding especially when our community showers us with such lovely praise as they do, here is what a few of our neighbors had to say about SERVPRO of Aitkin, Carlton & West St. Louis Counties over these past couple of days.  “Thank you Sara and the SERVPRO of Aitkin, Carlton & West St. Louis Counties team, I did not know what I was going to do, and then you all showed up.” “ Thank you SERVPRO of Aitkin, Carlton & West St. Louis Counties For patching my roof and cutting away the downed tree.” And  “ It’s times like this when we see the community come together that we are blown away. Thank you for helping my mom when she needed it.”  Many on our team feel that these past few days have been some of the most rewarding days of their careers. That Gene and Heidi Peherson (owners of SERVPRO of Aitkin, Carlton & West St. Louis Counties ) truly care about the communities we serve and showed that compassion and generosity these past few days by helping our neighbors in need.