What our Customers say...
Everyone was Super!
On a scale from 1 to 10, I give this SERVPRO all 10's! The crew was great through the process and kept us informed daily.
"Pay the girls better! They confidently did their job and were very professional. We were impressed and highly recommend them!"
"The crew from SERVPRO was polite and helpful. They were attentive to the need at hand and kept up on the process of the job. They were professional and we were impressed with their service. I would use them again if needed and for sure will recommend them to others."
The SERVPRO staff clearly explained the cleaning and restoration process and were very professional. I would use them again in the future if need arises. I recommend them to anyone. They were amazing, quick, friendly, hardworking and I saw no improvements needed!
I want to thank ALL of you for all your help & great job with the board-up after the storm, you were all so NICE!! So thank you for making all this so much easier!
Thank you to SERVPRO for coming out to my home and helping board up my windows after they were smashed by tree branches!
We had an issue at 1130 at night with standing water in our basement. The lady who took all of my information was so delightful to talk to. She was so nice. The guy who came out to work on our house told us he’d be at our house in a few hours and that they have a window of up to 4 hours to be at our house. He showed up in 2. They worked really quick and made sure everything was very dry! I couldn’t be happier with how things went! Thanks SERVPRO
Thank you for helping and making this terrible loss much more stress free. Your crew was so kind and professional; thank you for taking time to be extra careful with my belongings!
My husband and I woke up one night to a flooded basement. Come to find out our sump pump failed and water had backed up into our fully furnished basement. I called my insurance and SERVPRO came out and were very punctuation, kind and knowledgeable to all my questions. Thanks to them they eased my mind and my basement was dry with in a couple days.
Highly impressed and absolutely appreciated the SERVPRO employees that came to my house. Thank you very much!
Very pleased. They did an awesome job. It almost looks like we replaced the carpet . I will definitely be using you guys again.
Thank you for all your help and quick response. Our company greatly appreciates the professionalism and how polite all employees were. Thank you for being such a great part of the community!
Thank you to SERVPRO of Aitkin, Carlton & W. St. Louis Counties for the quick response during our time of need. Thank you for all your help and for the professional manner in which you handled our emergency.
Thank you to SERVPRO for coming out in a time of emergency for our family. We had never been through a loss and your professionalism truly helped us through this hard time. Very polite and professional.
Thank You SERVPRO for helping out at our apartment complex. You were prompt and professional, your crews were very polite and very helpful and professional as well. Thank You for everything
Thank You SERVPRO for showing up on a weekend and helping us at our facility. Your company was so professional and very polite. They called and updated us on everything!
Thank You SERVPRO for the great job with my home. Everything looks GREAT! The clothing looks awesome, the house smells great and everything is so clean. Going through the boxes is like Christmas! Thank YOU!
Dear Gene, than you for the one on one meeting with you today , Its great to be able to get to know more about your crew and I came away from that with a great deal of respect for you and what you do. You have a lot of passion for your customers and a lot of integrity in business. So encouraging.
Dear SERVPRO - It was as if angels descended on Sat Dec 21, 2013. Your fast emergency response in a crisis was as impressive as 911 firefighters. MIke and Gene - you were steady and calm in all the 911 type phone calls we made. Each day you followed through with excellent customer service. Your level of expertise and subcontractors were all top notch. The dry cleaning service was a life saver. True 1st responders on scene within an hour as promised.
Just wanted to express in a small way our appreciation for your hard work these past few weeks. Your great attitudes and diligence have not gone unnoticed. Its been a pleasure to work with you. Have a blessed holiday season.
I want to thank all of you for all your help and great job. You were all so nice!! So than you for making this so much easier. thanks alot
Thank you so much for your help with my trumpet case. What you did for me was so kind and generous. I truly cant thank you enough. My trumpet case holds very special meaning to me and being able to keep it means everything to me. Thank you for allowing that to happen. Take care and thanks again.
They were at the house within 30 minutes of called and didn't leave until everything was set. It really put our minds at ease knowing it being taken care of and done right. Way to go!
Very fast and knowledgeable. Answered any and all questions we had. Very friendly and professional staff.
It was a pleasure to meet each of you! I was pleased with everybody - they all treated me with kindness and respect.
We thank SERVPRO for the great discount they gave us for the basement clean-up at our rehab project in Virginia. Thank you so much for helping us make our rehab project an affordable home for our partner family, the Dows!
Habitat for Humanity
SERVPRO did a fine job! I am very pleased with the work they did and how they answered any questions I had. They Kept me up to date, called every day before showing up, and made sure to give me a run through of what had happened each visit.
SERVPRO was prompt and professional. They got me answers to all my questions. The crew had to work on the weekend, and I was happy to see smiling faces each and every day. I'm glad SERVPRO was there to help me through this mess.
Dear SERVPRO, I can not express my gratitude enough. Your crew was such a delight to work with. I have never experienced such polite people. It is never easy to have strangers in your home, especially after such an event. I am so very thankful that it was your team that was there to help me through. I never felt like a bother asking all the questions I did. I will never be able to tell you hoe grateful I am.
I was very impressed with the service provided by SERVPRO. I was out of the state and SERVPRO did a great job of keeping me informed with everything, and even more so when I got to see what they did. Thanks SERVPRO!
I don't know where to begin. SERVPRO was fantastic. I was so thankful that they even showed up. The whole crew was polite and they worked so hard to get everything done. It's going to be a process getting things put back together, but I'm happy SERVPRO has been here to help.
SERVPRO was great. Beginning to end they were polite and professional. It was a pleasure working with them.